Tenant Focus E-Newsletter October 2019

Important information for Tenants Important information on non-payment weeks Tenants are reminded that the remaining non-payment weeks for the year are: Week 39 – 23 – 27 December 2019 Week 53 – 30 March – 3 April 2020 To qualify for the non-payment week your rent account should not be in arrears, unless you have… read more

Tenant Focus E-Newsletter August 2019

Important information for tenants We’ve made important changes to our Waste and Recycling service Earlier this month, we took vital steps towards increasing Swindon’s recycling rate by introducing compulsory recycling and charges for additional and replacement recycling boxes. Households will now be expected to present all of their recyclable materials such as paper, cardboard, cans,… read more

Tenant Focus E-Newsletter July 2019

Important information for tenants Make sure to keep us updated with changes to your living arrangements To ensure our tenants’ safety, and in order to keep our records up to date, it is important that we are informed of any changes to your living arrangements. In the instance of the passing of a family member… read more

Tenant Focus – November 2018

Housing Repairs Now Online You can now report issues with your home and book a repair online through My Housing Tenancy. The online system lets you report repairs at any time in minutes and book appointment times that suit you. Find out more here. We are running a series of sessions in local communities and… read more

Tenant Focus – September 2018

Street Reps wanted! Street Reps are groups of housing tenants that get involved in the issues that concern them and where they live. They work with us to try and make their community a nicer, safer place and they also get involved with making decisions on how we provide housing services. We are looking for Street reps… read more