Swindon Borough Council has reaffirmed its determination to improve housing services to tenants following the judgement published today (14 May) by the Regulator of Social Housing. The Council referred itself to the Regulator in September 2024 after commissioning an independent internal review of its housing services. Following the first of its planned programme of four-yearly… read more
Notice of decision made: Tenants’ contents insurance The Council intends to stop offering council tenants the opportunity to pay for contents insurance as part of their weekly rent from 1 April 2024. The current contract with Aon will end on 31 March 2024. Following this decision, the Council will promote to tenants the importance of… read more
Please follow the link to access the February 2023 edition of Tenant Focus. Tenant Focus – February 2023
A message from your Housing team As we move into a new lockdown please follow the guidance to keep yourself and your family safe. You must: Stay at home, except for specific purposes Avoid meeting people you do not live with, except for specific purposes Close certain businesses and venues The Government’s overarching health messages… read more
Important information for Tenants Rent increase for 20/21 Following a consultation, the Council have decided to increase council rents for 2020/21 by 2.7%. This rent increase followed a 1% reduction for the past four years. The increase will be spent on maintaining our current services. Response to the consultation was mixed, with some agreeing with… read more
Rent consultation now live The consultation on proposed changes to the 2020/21 rent is now live Tenants will have six weeks to comment on the proposed changes to the rent for 2020/21. The consultation closes on 31 January 2020. Over the past four years rent has decreased by 1% each year and for next year… read more
Welcome to Tenant Focus. If you have any feedback or suggestions on what content you would like to see please email communications@swindon.gov.uk Win £250 in time for Christmas Your next non-payment week will run from Monday 23 December to Sunday 29 December 2019 (week 39). Tenants with a clear rent account by Friday 20 December… read more
Important information for Tenants Important information on non-payment weeks Tenants are reminded that the remaining non-payment weeks for the year are: Week 39 – 23 – 27 December 2019 Week 53 – 30 March – 3 April 2020 To qualify for the non-payment week your rent account should not be in arrears, unless you have… read more
Important information for tenants We’ve made important changes to our Waste and Recycling service Earlier this month, we took vital steps towards increasing Swindon’s recycling rate by introducing compulsory recycling and charges for additional and replacement recycling boxes. Households will now be expected to present all of their recyclable materials such as paper, cardboard, cans,… read more
Important information for tenants Make sure to keep us updated with changes to your living arrangements To ensure our tenants’ safety, and in order to keep our records up to date, it is important that we are informed of any changes to your living arrangements. In the instance of the passing of a family member… read more
Housing Repairs Now Online You can now report issues with your home and book a repair online through My Housing Tenancy. The online system lets you report repairs at any time in minutes and book appointment times that suit you. Find out more here. We are running a series of sessions in local communities and… read more
Street Reps wanted! Street Reps are groups of housing tenants that get involved in the issues that concern them and where they live. They work with us to try and make their community a nicer, safer place and they also get involved with making decisions on how we provide housing services. We are looking for Street reps… read more