The government is encouraging people on low incomes to check if they can benefit from a £150 rebate on their energy bills.
The help is available to over three million households in Great Britain that are most at risk of fuel poverty, with many receiving the discount automatically. However, some customers in England and Wales have been sent a letter asking them to confirm their details by calling the Warm Home Discount Helpline so they can check their eligibility and get the rebate. Customers should stay alert to potential scams and report them to relevant authorities where they are suspected.
Households who need to provide more information should call the helpline on 0800 030 9322 by 29 February to get the support they are entitled to.
Cold Weather Payments have also been triggered to help households receiving certain benefits to stay warm this winter. The scheme – which runs until March 2024 – provides low-income households with an automatic payment of £25 following periods of cold weather.
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