Practical help available from Borough Council staff at libraries and our civic offices

From Swindon Borough Council Colleagues at any of our five core libraries can help with the following: getting started with one of our self-service touchscreen online applications such as pay your rent, bid for council housing, request a housing repair, apply for resident parking permits and many more Blue Badge and Concessionary Travel applications and… read more

Tax-Free Childcare

Today (1 May), the government announced that families can use Tax-Free Childcare on wraparound childcare and holiday club costs. With Tax-Free Childcare families arranging childcare for the start and end of the school day can get financial support of up to £2,000 a year per child, or £4,000 if their child is disabled, towards the… read more

Help with claiming benefits

The Department for Work and Pensions is reminding customers that there are various independent, free and anonymous benefits calculators to help individuals check what they could be entitled to. In addition, individuals consider contacting a local independent advice organisation if they have a question about benefits, work, money, housing problems or something similar, and need… read more

Help with increasing utility bills is available

From April, Gas and Electric bills increased after the independent regulator, Ofgem, announced that the energy price cap was to rise by 6.4 per cent from the start of the new financial year. Thames Water also announced that water bills will increase in the coming months, with an average annual bill rising by £123. It’s… read more

Support with your energy bills

Cabinet Member for Communities and Joint Working, Councillor Jim Grant, met with volunteer, Andrew, and CEO of Citizens Advice Swindon, Claire Newport (pictured above), this week to highlight the support they provide to local residents. Citizens Advice Swindon is part-funded by the Council and, in 2024, helped more than 10,000 people with more than 50,000 problems…. read more

How to challenge your Council Tax band: a step-by-step guide

The Valuation Office Agency (VOA) is responsible for making sure that properties across England and Wales are in the correct Council Tax band. As Council Tax bills are being issued, VOA expects to see an increase in people challenging their band over the coming months. Individuals thinking about challenging their Council Tax band should note… read more

Hundreds of council houses to receive £30m worth of energy efficiency improvements

Work is underway to deliver £30m of energy efficiency improvements to hundreds of Council-owned homes across Swindon, as part of the Council’s work to invest in the maintenance and improvement of its housing stock. The rollout of retrofit improvements over the next five years include UPVC window and door upgrades, roof replacements and upgrading gas… read more

Citizen’s Advice Drop In Sessions

From Citizen’s Advice: Are you worried about rising household costs? Come and speak to an Advice and Financial First Aider at: Central Library: Friday 28 March, 10.00 – 12.00 Highworth Library: Monday 24 March, 10.00 – 11.30 North Swindon Library: Wednesday 26 March, 10.00 – 12.00 West Swindon Library: Friday 7th March, 10.00 – 11.30 Find out what they can… read more

Residents to hammer down on home improvements with new Council-run library

It is now possible for people in Swindon to borrow DIY and gardening equipment thanks to a new library offered by Swindon Borough Council’s Housing team. Working in partnership with Enterprise Works, a timber and fencing supplier committed to providing supported employment to adults with learning difficulties, and the Tenant Academy, the Council’s new Library of Things service… read more

Changes to grass cutting.

We received an updated cost list from our contractor in Nov 2024, for the 2025 grass cutting season. The costs were expected to be around £3000 extra per annum. After looking at the service for grass cutting that is currently provided, and the existing budget and proposed 2025/26 budget and precept, the EGPA committee made… read more

Support available for residents struggling to pay their Council Tax bill

A free service to help residents pay their Council Tax bill if they are struggling financially has been launched by Swindon Borough Council. First Steps is a new service that offers non-judgemental and supportive advice, providing residents with help to overcome any difficulties they have which may affect their ability to pay their tax bills…. read more

New parents encouraged to claim Child Benefit online

Today, HM Revenue and Customs (HMRC) is reminding new parents to claim child benefit online to get their first payment before Christmas. Child Benefit can be claimed online or via the HMRC app just 48 hours after registering a baby’s birth and parents typically receive their first payment within three working days. To get started,… read more

Households urged to check eligibility for winter support schemes

From 1 November, households in England and Wales receiving certain benefits including Pension Credit could be eligible for extra money to help keep warm during the cold weather until the end of March 2025. The Department for Work and Pensions’ Cold Weather Payments are an automatic bank top-up of £25, triggered to be paid to… read more

Christmas Care at the Haven Day Centre

Chiseldon Parish Council publishes information on services and organisations which it feels may be of interest to parishioners. However, this does not constitute an endorsement or recommendation by the Council. In addition, please note that we cannot guarantee the security or safety of any external websites. Since 1988, Christmas Care have been providing food and… read more